Symptom
- Error : JCO server is dead / could not start JCo Server
- hostname 'xxxxxxx' unknown
- service 'sapgw00' unknown
- Error : Connect to SAP gateway failed found in dev_jco_rfc.trc see detailled error below :
Additionally, the dev_jco_rfc.trc entry on the BI server:
Error: >Wed Apr 03 16:09:50,401< RfcException: [null] message: Connect to SAP gateway failed
Connection parameters: TPNAME=DF_JCO_XXXXXXXX_0 GWHOST=xxxxxxx GWSERV=3300
ERROR hostname 'xxxxxxx' unknown
TIME Wed Apr 03 16:09:50 2013
RELEASE 720
COMPONENT NI (network interface)
VERSION 40
RC -2
MODULE ninti.c
LINE 895
DETAIL NiPGetHostByName: 'xxxxxxx' not found
SYSTEM CALL getaddrinfo
COUNTER 16
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x
- Information Design Tool (IDT)
- Data Federation Administration Tool (DFAT)
- SAP Netweaver BusinessWarehouse (BW)
Product
Keywords
gateway services , Error JCO server is dead , could not start JCo Server , Connect to SAP gateway failed, Host unknown, biSL , KBA , BI-BIP-IDT , Information design tool , Problem
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