Symptom
You get An Error Message while selecting the task Delivery Quantity Adjusted for PO with Returns. The Error message states: Error while taking over the task as a substitute for user XYZ. XYZ represents the logged in user ID.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Purchase Requests and Orders work center
- Choose the Purchase Orders view
- Select Show: Open Tasks then choose Go
- Find the relevant Purchase Order
- Select the link Delivery Quantity Adjusted for PO with Returns to Supplier
- This error occurs: Error while taking over the task as a substitute for user XYZ
Cause
You did not maintain correctly the substitutions in the system.
Resolution
- Go to the Application and User Management work center
- Choose the Task Distribution view
- Select the Task Substitution:User Selection sub view
- Find the relevant user. In this case, find user name who is responsible for the Purchase Order
- Choose the Edit Substitution button
- Choose Add Row button and maintain necessary information for Substitutions
- Choose Save
Keywords
Delivery Quantity Adjusted for PO with Returns; Error while taking over the task as a substitute; error while acknowledging task , KBA , delivery quantity adjusted for po with , error while taking over the task substit , you cannot edit element , AP-PRP , Purchase Request Processing , How To
Product
SAP Business ByDesign 1811 ; SAP Business ByDesign 1902 ; SAP Business ByDesign 1905