SAP Knowledge Base Article - Preview

1850002 - Installation number missing in System Data, SSCR, License Keys, or when reporting an incident - SAP ONE Support Launchpad


  • Installation number is missing or not visible in Launchpad
  • System is missing
  • Cannot find installation number
  • Installation Number is not in the drop-down list
  • Installation number is missing in the SSCR application
  • Installation number is missing when reporting a support incident
  • License Key application displays error: You do not have a maintenance contract for this installation. Please contact SAP Order Management to arrange for a Maintenance Contract. Details in KBA




installation missing, HW , inactive installation number , expired install , deletion , old error: Error: You do not have a maintenance contract for this installation. Please contact SAP Contracts to arrange for a Maintenance Contract. , KBA , maintenance framework , missing installation , missing system , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-LIKEY , License keys for SAP systems , XX-SER-SAPSMP-SYS , System Data , XX-SER-SAPSMP-SSCR , SAP Software Change Registration Key (SSCR) , Problem

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