SAP Knowledge Base Article - Preview

1850361 - Crystal Reports Servers, Dashboard Design Servers and Adaptive Processing Servers do not start in BI 4.0


  • CrystalReports2011ReportApplicationServer, CrystalReportsCacheServer, DashboardDesignCacheServer, AdaptiveProcessingServer, AdaptiveJobServer do not start.
  • Error: "The Server Intelligence Agent for this server is unavailable" observed in the properties of the servers that do not start.
  • Error: "A fatal error has been detected by SAP Java Virtual Machine" in the server logs.



  • SAP BusinessObjects Business Intelligence (BI) 4.0 SPxx
  • UNIX/Linux


SAP BusinessObjects Business Intelligence platform 4.0


failed, stop, sap, jvm, java, lib, virtual, memory, size, disk, core, unable, aps, crcache, xccache, fatal , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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