1851080 - How to Delete a Service Confirmation Invoice Request

You want to Delete the Service Confirmation Invoice Request from the Invoice Requests View under the Customer Invoicing Work Center.

SAP Business ByDesign

1. Go to Customer Invoicing Work Center.
2. Select the Invoice Requests View.
3. Find the Service Confirmation Invoice Request ID XYZ which has to be deleted (where XYZ represents the Service Confirmation Invoice Request ID).

There is no option to Delete the Invoice Request.

The Service Confirmation Invoice Request XYZ is created from the Service Confirmation XXX (where XXX represents the Service Confirmation ID) and hence unless you revoke the Service Confirmation XXX the Invoice Request XYZ will not get canceled.

In order to cancel the Service Confirmation Invoice Request first you have to cancel the Service Confirmation.

Following are the steps to cancel the Service Confirmation:

1. Go to the Field Service and Repair Work Center.
2. Select the Service Confirmations View.
3. Find the Service Confirmation ID XXX and Select it.
4. Choose the Button Edit.
5. Choose the Button View All under General Tab enter the Reason for Rejection.
6. Choose the Save button.

The Invoice Request XYZ created will automatically get canceled, also the Sales Order is updated accordingly based on the Confirmation.

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