SAP Knowledge Base Article - Preview

1851551 - Solution Manager not reachable/accessible because all dialog work processes are used by SM_EFWK


The SAP Solution Manager cannot be accessed because there is no Dialog Workproceses available, all the Solman Dialog workprocesses are being used by the user SM_EFWK.



  • Solution Manager 7.1
  • Solution Manager 7.2
  • SAP Solution Manager Diagnostics


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , SV-SMG-DIA-SRV-EFW , Extractor Framework , Problem

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