SAP Knowledge Base Article - Preview

1851798 - CRM Categorization: Outated schemas cannot be removed from business transactions

Symptom

  • You are using SAP Category Modeler.
  • You have added a few new category codes to the code group that you are using.
  • The new category code is visible & selectable in category dropdown for new transactions.
  • The new category code is also visible for some old (but recent) transaction.
  • But for older transactions, this new category code is not visible in the dropdown at all. So, you are not able to set this category for older transactions.


Read more...

Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA 

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-BF-CAT , Categorization , SV-SMG-SUP , Service Desk / Incident Management , CRM-BTX-BF-CAT , Categorization and Reference Object in Transactions , CRM-IC-EMS-CAT , Categories , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.