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1851874 - Rule task may fail with error "Sorry, you do not have the right to 'Trigger alerts' (ID: xxxx) for '<task Name:Email Address>' (ID: xxxxx). Please contact your administrator if you require this right", when email notification is set

Symptom

You've setup email notification for rule task in Information Steward / Data Insight and the user that you have the alert going to isn't receiving the email notifications.

Following error is logged in the task log

[I] 2023-08-02 11:09:03.331 [TaskUtility][main] Generating rule task email notification. (TSK-10014)
[E] 2023-08-02 11:09:03.753 [TaskUtility][main] Error when creating alert message for Rule : com.crystaldecisions.sdk.occa.infostore.internal.InfoStoreException: Sorry, you do not have the right to 'Trigger alerts' (ID: xxxx) for '<task Name:Email Address>' (ID: xxxxx). Please contact your administrator if you require this right.

cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Sorry, you do not have the right to 'Trigger alerts' (ID: xxxxxx) for '<task Name:Email Address>' (ID: 2075098). Please contact your administrator if you require this right.

The server supplied the following details: Security right violation encountered (TSK-10087)


' (ID: xxxxx). Please contact your administrator if you require this right", when email notification is set"> Read more...

Environment

SAP Information Steward

Product

SAP Information Steward all versions

Keywords

HWW, BOIS, IS, info, steward, e-mail, mail, trigger, info stew, notification, send, sent, unable, not working , KBA , EIM-IS-SVR , Information Steward - Administration/Server , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , How To

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