Symptom
- Searching Business Partner using Search term 2 in CRM_UI or SM_CRM.
- Whereas, Search term 1 works fine and gives result but Search term 2 doesn't give any result.
- Issue can occur during Incident Search using Business partner or Employee Search or Change manager search (incase of CHARM) in CRM WEB UI.
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Environment
SAP Solution Manager 7.1
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
"Request for change", BSP_WD_CMPWB, RFC, BP_EMPL_SEARCH, SearchHelp, BP_HEAD_SEARCH, CRM_UIU_BP_SEARCH, SORT2, BP, option , KBA , SV-SMG-SUP , Service Desk / Incident Management , CRM-MD-BP , Business Partners , SV-SMG-CM , Change Request Management , Problem
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