SAP Knowledge Base Article - Preview

1854284 - Error: The license you have selected is not available in the version you have requested - SAP BusinessObjects Solutions

Symptom

  • Cannot see version 4.1
  • Cannot see version 4.2
  • Requesting a BusinessObjects license key and getting an error
  • Unable to choose the product version when requesting a license key
  • Request a new license key to upgrade to a more recent software release
  • Key is not issued, instead receive message to contact Account Manager at SAP
  • Support incident response is to contact Account Manager at SAP to arrange license upgrade or conversion
  • Error: The license you have selected is not available in the version you have requested. We are unable to issue a license key for this version until the license is upgraded to a currently available option. Please contact your Account Manager at SAP who will initiate the required upgrade for you.

    April 1_2017 BOBJ Liicense conversion.png

 


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Environment

Keywords

releases , versions , BOBJ , KBA , XX-SER-LIKEY-BOJ , Business Objects Products , Problem

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