SAP Knowledge Base Article - Preview

1854637 - "Crystal Reports: Print Engine Error" displays when viewing Crystal Report 2011 on CMC or BI LaunchPad on BI 4.0

Symptom

  • Error: "Crystal Reports: Print Engine Error" displays on Central Management Console (CMC) or BI Launch Pad.
  • Error: "CReportPrintJob::PrepareErrorMessage( 40000 ):  Crystal Reports: Print Engine Error. Internal error: CrpeMgrPEEncapsulatePageEx" in boe_crprocd.bin_*_trace.log


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 (BI 4.0) 
  • SAP BusinessObjects Enterprise XI 3.1 
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2008
  • Linux, Unix, AIX, Solaris
  • Crystal Reports with very large size of records and pages which produces 90 MB or larger file size (*.rpt).

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP Crystal Reports 2011

Keywords

env, environment, large, big, huge, CRPE, publish, publication, instances, export, corrupt, corrupted , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Bug Filed

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