Symptom
- All jobs going into Pending status for all users
- See the following errors in Central Management Server trace (CMS) logs:
- secSAPR3: The following credentials are not valid and the system is therefore disabled: CLIENT=### LANG=EN R3NAME=XXX MSHOST="server.domain.com" GROUP=BW USER=USER PASSWD=********
- secSAPR3: The SAP security plugin failed to get SAP user/group attribute.
- secSAPR3: Failed while trying to log on to SAP system. The following RFC error was returned: [Group, Key, Message]: [3, "", "Password must be changed."]. The entitlement system has been disabled in memory. This may be because the SAP system is unavailable or because the credentials are invalid. The entitlement system has to be re-enabled before it can be used again.
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Environment
- SAP BusinessObjects Business Intelligence 4.0 (BI4.0)
- SAP Business Warehouse (BW)
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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