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1854658 - BI 4.0: All scheduled jobs are going into Pending status


  • All jobs going into Pending status for all users
  • See the following errors in Central Management Server trace (CMS) logs:
    • secSAPR3: The following credentials are not valid and the system is therefore disabled: CLIENT=### LANG=EN R3NAME=XXX MSHOST="" GROUP=BW USER=USER PASSWD=********
    • secSAPR3: The SAP security plugin failed to get SAP user/group attribute.
    • secSAPR3: Failed while trying to log on to SAP system. The following RFC error was returned: [Group, Key, Message]: [3, "", "Password must be changed."]. The entitlement system has been disabled in memory. This may be because the SAP system is unavailable or because the credentials are invalid. The entitlement system has to be re-enabled before it can be used again.



  • SAP BusinessObjects Business Intelligence 4.0 (BI4.0)
  • SAP Business Warehouse (BW)


SAP BusinessObjects Business Intelligence platform 4.0


KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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