1854666 - Native clients for SUP 2.1.3 RBS clients unable to connect via Relay Server, if custom code is not applied to utilize the RBS Farm

• Clients may timeout, or show connection errors
• Devices are able to connect directly to Sybase Unwired Platform, but not through the Relay Server
• Hybrid Web Container will work through Relay Server and direct connections, but Native Clients will not
• Clients connect and register, and can even show as being online in Sybase Control Center (as the MBS or message-base synchronization farm will work) but are unable to synchronize data
• Older applications, created in SUP 2.1.2 or lower, may continue to still work, as they are not using RBS (or replication-based synchronization)

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• Sybase Unwired Platform 2.1.3 (ESD #3) or later
• Native Clients are always effected, but other custom clients may also experience this issue
• iOS, Android, BlackBerry, and Windows Mobile clients
• Relay Server, and Relay Server Outbound Enabler

offline, Object API, Data Synchronization Channel, migration, upgrade , KBA , MOB-SUP-SCC , Sybase Control Center Administration , MOB-SUP-RT , SUP Runtime , MOB-SUP , Sybase Unwired Platform , Problem