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1855187 - Mismatch Security ciphers between SUP Server and Windows 2008 causing sync-ing to not occur an unexpected EOF or 0 bytes from the transport stream

Symptom

Customer seeing message based sync (MBS) failure due to these messages in the logs referenced below.

  • Device Mobile Object Client Access (MOCA) Log:

16T172629, T4, 1053, -2146233088 ClientQueue error - <object>monet:SUPBridge.dll:SUPBridge</object><method>MessageFromClient</method>  Send message exception 
16T172629, T4, ClientQueue - Not going to retry.

  • JMSBridge log:

20130416T172312.132|2|sup.mbs.moca.4 System.IO.IOException: Received an unexpected EOF or 0 bytes from the transport stream.                      

  • SUPBridge Log:

20130416T172303.411|1|com.sybase.sup.jms.SupSendException: Unable to send message


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Environment

The issue appears on Windows Server 2008, but may appear on other Windows versions.

Product

Sybase Unwired Platform 2.1

Keywords

KBA , MOB-SUP , Sybase Unwired Platform , Problem

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