Symptom
While checking the Expense Report Summary you observed that Sales Order number in the Cost Assignment details are not visible correctly. Also you are not sure how Description of Sales Order is coming in the Cost Assignment.
Reproducing the Issue
- Go to the Travel and Expenses work center.
- Go to the Expense Reports view.
- Open the Expense Report ABC.
- Press the button More & open View Report Summary.
You observed that only description is available.
Cause
Cost Assignment field in the Expense Report Summary shows the details of Cost Object ID & Description together. If Description of Cost Object ID is long then it will not be visible completely in the basic view.
Resolution
- Go to the Travel and Expenses Work Center.
- Go to the Expense Reports view.
- Open the Expense Report ABC.
- Press the button More & open View Report Summary.
- Press the Maximize button (on Top right corner of the screen).
- You will be able to see complete Sales Order ID with description
Sales Order Description, Visible in Travel OnDemand system is based on the Master Data maintained in ERP system.
You can check the description from the steps below.
- Go to the Cockpit work center.
- Under Master Data Replication press the link Other Cost Objects.
- In the Show drop down select Sales Order Items & enter XYZ in the Find field.
- Press Go button.
You will be able to see the complete description.
Keywords
KBA , LOD-TEM-ADM , Travel Administration , How To