SAP Knowledge Base Article - Public

1857112 - End Of Life (EOL) for Crystal Reports 2011 vs Crystal Reports 2008

Symptom

  • Is the EOL for Crystal Server 2011/Crystal Report 2011 sooner than Crystal Reports 2008/Crystal server 2008?
  • What is the EOL for Crystal Server 2011?

Environment

  • SAP Crystal Server 2008

  • SAP Crystal Reports 2008

  • SAP Crystal Server 2011

  • SAP Crystal Reports 2011

Reproducing the Issue

N/A

Cause

N/A

Resolution

Crystal server/report 2008 was released together with XI 3.1 and Crystal server/report 2011 was released together with BI 4.0 and hence, the whole maintenance strategy is aligned with XI 3.1 and BI 4.0 as follows:

XI 3.1 and CR 2008 is scheduled to reach the end of mainstream maintenance on December 31, 2015. This is the date that patch support will end.
It is scheduled to reach End of Priority-One Support on December 31, 2017. This is the date that interactive technical support will end.

As for the maintenance schedule of XI 4.X and CR 2011, the mainstream maintenance is till the end of H1, 2018 and the Priority One Support will be ended on the H1 of 2020.

See Also

1904814 - Best practices for Upgrade / migration to BI 4.x (UMT) - SAP for Me

Keywords

CR 2011, CR 2008, XI 3.1, BI 4.0, Cystal server 2011, Crystal Report 2011 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011