SAP Knowledge Base Article - Preview

1857621 - Tasks created in CRM appear as appointments in Outlook

Symptom

When synchronising a task from CRM to MS Outlook, the task appears in MS Outlook as an all-day appointment.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • Client based groupware integration

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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