SAP Knowledge Base Article - Preview

1857724 - Password reset failed: no valid Email-id maintained

Symptom

"Password reset failed: no valid Email-id maintained for user id" message comes when one tries to submit the request to reset the password.


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Environment

SAP Access Control 10.0 / 10.1 / 12.0

Product

SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP Access Control 12.0

Keywords

PSS, Password self service, reset, password, valid email, password reset failed, self service, "self service password", password reset self service , KBA , spml:1:0#nosuchidentifier , urn:oasis:names:tc:spml:1:0#nosuchidenti , nosuchidentifier , troubleshooting , GRC-SAC-ARQ , Access Request , Problem

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