SAP Knowledge Base Article - Preview

1858987 - Some or all users receive HTTP error 400 after configuring SSO "The webpage cannot be found"


  • Some or all AD users receive 400 bad request error "The webpage cannot be found"
  • This issue has bee reported in BI 4.0 SP5 after an upgrade from SP2
  • A packet scan on a failing user showed HTTP/1.1 400 Bad Request after the Post BOE/Portal/#######/Infoview/logon/ in the HTTP layer
  • A packet scan for both working and failing users showed the kerberos portion of the scan to be successful for both AS and TGS requests

webpage cannot be found.jpg



SAP BusinessObjects Business Intelligence 4.0 SP5 (could affect other support packs)


SAP BusinessObjects Business Intelligence platform 4.0


zie http header size vintela java max , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.