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1858987 - Some or all users receive HTTP error 400 after configuring SSO "The webpage cannot be found"

Symptom

  • Some or all AD users receive 400 bad request error "The webpage cannot be found"
  • This issue has bee reported in BI 4.0 SP5 after an upgrade from SP2
  • A packet scan on a failing user showed HTTP/1.1 400 Bad Request after the Post BOE/Portal/#######/Infoview/logon/logonService.do in the HTTP layer
  • A packet scan for both working and failing users showed the kerberos portion of the scan to be successful for both AS and TGS requests

webpage cannot be found.jpg


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Environment

SAP BusinessObjects Business Intelligence 4.0 SP5 (could affect other support packs)

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

zie http header size vintela java max , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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