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1859001 - "Cannot write to cache folder..." warning message in Event logs when viewing Crystal Reports

Symptom

The following warning message appears in Event logs when viewing the Crystal Reports

"Cannot write to cache folder D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\\CrystalReportsCachingServer\temp\<MachineName>.CrystalReportsCacheServer\parent\cache.
This indicates a high request volume for the configured size of the cache. This problem can be solved by increasing the size of the cache."


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.0
  • Crystal Reports 2011

Product

SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package

Keywords

multiple drive, d drive, network drive, mapped drive, remote drive, local drive, temp, path, access rights, rpt, cr, two hard disks , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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