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1859981 - Update Roles and Aliases does not work if a user in the Entitlement Systems is locked


  • Update Roles and Alias run at the time it was scheduled
  • Roles and Aliases have not been updated
  • Event Viewer reports error: 'CSecSAPR3Binding::XRFCCnxBroker::BorrowConnection() failed. See following log entries for details.
    Failed while trying to log on to SAP system. The following RFC error was returned: [Group, Key, Message]:  [3, "RFC_LOGON_FAILURE", "User is locked. Please notify the person responsible"]. The entitlement system has been disabled in memory. This may be because the SAP system is unavailable or because the credentials are invalid. The entitlement system has to be re-enabled before it can be used again.'




  • SAP Business Intelligence Platform 4.0
  • BW 7.x


SAP BusinessObjects Business Intelligence platform 4.0


KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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