- Every time the SAP Business Communication Management server is restarted, the agents get the error “Web server failure, contact administrator” as see in the below screenshot.
- In the CDT log, you can find some errors with XML_CHANNEL_CLOSED
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Contact Center 7.0
XML_CHANNEL_CLOSED CDT login logon freeze contact administration web server failure , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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