Symptom
You want to merge duplicated master data in your system.
Reproducing the Issue
- Go to Business Partner Data Work Center
- Select Suppliers/Accounts/Contacts/Service Agent/Business Partners view
- You want to merge the duplicated data in only one. e.g: Supplier ID XYZ and Supplier ID ZYX are the same supplier and you want to keep only one in the system.
Cause
The data is duplicated because it was created without using the functionality Check for Duplicates.
Resolution
Is not possible to merge the duplicated master data in only one and also is not possible to delete the data. As workaround to leave just one business partner active in your system you can set the duplicated data to obsolete.
- Go to Business Partner Data Work Center
- Select Suppliers/Accounts/Service Agent/Business Partners view
- Edit the master data you want to set to obsolete.
- Press the Actions button and select the Set to Obsolete option.
To avoid duplicated data in your system you can use the option Check for Duplicates when creating a new Supplier/Account/Service Agent/Business Partner/Contact
See Also
For further information about Check for Duplicates functionality, please see the help document Business Partner Duplicate Check.
Keywords
KBA , set to obsolete , delete account , duplicated data , AP-BP-BPT , Business Partner Template , How To