Symptom
When you previewing a sales order, you get the information: No Records Found.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Sales Orders work center.
- Go to the Sales Orders view.
- Open certain sales order and click Preview button.
- In the pop up Preview window, it shows No Records Found.
Cause
The Preview functionality is not working for canceled sales orders.
Resolution
This is the system behavior as design.
Keywords
sales order; preview; cancelled. , KBA , AP-SLO , Sales Order Processing , How To
Product
SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711