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1862024 - ALM Dashboards not showing any information

Symptom

  • Alert Management dashboards with no values

or

  • In the workcenter Solution Manager Administration this error is shown:

 Alert Management Reporting:

E2E_ALM_EXTRACTOR for system <XXX> was not started by <DATE>

or

  • In Alert framework this message appears:

PPMS Modelling is not valid. Check PPMS Keys

or

  • When opening the dashboard this message appears:

"Invalid input query name not valid (0SMD_ALM_ALERTSPERCONTYPE does not exist or was not activated)

or

  • Alert Management Reporting Extractor "E2E_ALM_EXTRACTOR" is missing


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

E2E_ALM_EXTRACTOR, PPMS, Dashboard, E2E_ME_RFC_ASYNC_NO_RR , KBA , SV-SMG-MON-ALR-IRD , Solution Manager 7.1 Dashboard Framework , SV-SMG-MON-REP , Content for Technical Monitoring Reporting , Problem

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