Symptom
An exception CX_SY_IMPORT_MISMATCH_ERROR is raised when trying to access the workcenter 'Interaction Record'.
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
CX_SY_IMPORT_MISMATCH_ERROR, IF_GENIL_CONT_SIMPLE_OBJECT~GET_KEY, Product ID, Interaction Record. , KBA , CRM-IC-INR , Interaction Record , Problem
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