SAP Knowledge Base Article - Preview

1863457 - Information needed when logging messages with SAP for ClickSoftware Issues

Symptom

  • Customer creates a message for a ClickSoftware issue
  • Not enough information is supplied when opening a message with SAP for ClickSoftware Issues


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Environment

  • Solution Manager
  • SAP Service Marketplace

Product

SAP Workforce Scheduling and Optimization 2.1.5 by ClickSoftware ; SAP Workforce Scheduling and Optimization 2.1.6 by ClickSoftware ; SAP Workforce Scheduling and Optimization 2.1.7 by ClickSoftware ; SAP Workforce Scheduling and Optimization 2.1.9 by ClickSoftware

Keywords

ClickSoftware, ClickSchedule, message, WS&O, SAP CSS, logs , KBA , XX-PART-CLK-WSO , SAP Workforce Scheduling and Optimization by ClickSoftware , How To

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