SAP Knowledge Base Article - Public

1863706 - IOMS installation fails when site root is hosted on any drive other than C


The IOMS installation will not complete successfully to sites that are hosted on drives other than C.


  • Product Version on server: BI 4.0
  • Product Patches installed on server: SP02, SP04, SP05, SP06
  • OS on server: Windows Server
  • Application Server: IIS
  • Sharepoint 2010

Reproducing the Issue

Attempt to install IOMS to a drive other than C on a BI4 installation.


There is a bug in the installer preventing the install to other drives. 


This has been replicated and sent to our Developers for a fix.  Target is Sp08 - tracked in ADAPT01694305.

Possible workarounds:

1. Use a dedicated installation that is installed on the C drive only--this will bypass the installation problem that's currently being experienced.

2. Use a junction point on drive C that points to another drive to host the installed files/sites

  • Junction points are only usable on NTFS file systems
  • external WIKI article regarding the use of Junction points
  • Please ensure you consult your system administrator for assistance


sharepoint ioms bi4 businessobjects businessintelligence portal integration installation , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem


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