SAP Knowledge Base Article - Preview

1864087 - WIJ 20002/WIS 00000 when refreshing web intelligence report which takes longer than X minutes to run

Symptom

  • Web Intelligence reports which take more than X minutes to run produce WIJ 20002 errors when refreshed
  • The following errors may appear:
Unsupported Content-Type: text/html; charset=iso-8859-1
Supported ones are: [text/xml]
UnsupportedContent.png
Error when trying to refresh the current report Error refreshing.png

ASTools::Exception (WIS 00000)

Details:
 at java.util.concurrent.FutureTask.run(FutureTask.java:138)
 at javax.swing.SwingWorker.run(SwingWorker.java:317)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor:886)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
 at java.lang.Thread.run(Thread.java:619)
Caused by: com.businessobjects.sdk.core.server.ServerException: ASTools::Exception
 at com.businessobjects.sdk.core.server.common.CommonRequestHandler.newServerException(CommonRequestHandler)
 at com.businessobjects.sdk.core.server.common.CommonRequestHandler.createAllServerExceptions(CommonRequestHandler)
 at com.businessobjects.sdk.core.server.common.CommonRequestHandler.afterProcessing(CommonRequestHandler)
 ... 18 more

RefreshJavaStack.png


Read more...

Environment

  • SAP Business Objects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.x)
  • Websphere
  • IBM web server plugin

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

timeout, IHS, Apache, Websphere, error, refresh, wij, jrp, webi, proxy, 4.0, 3.1 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.