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1864841 - "Fatal Error : At least one port in the range 4520-4539 must be open for the installation to proceed" occurred while installing BI 4.x client tools.

Symptom

  • Following error occurred while installing BI 4.x Client Tools on Windows:
    Fatal Error: At least one port in the range 4520-4539 must be open for the installation to proceed. Please ensure that no application or firewall is blocking this range.
    FatalError.png
  • Blocked port 4520 may also cause the following error: Microsoft Visual C++ Runtime Library Runtime Error!
  • Setup engine logs may also show:
    Action execution process terminated with non-zero exit code: 1.
    Error: Attempt to create a connection failed. Moving on to next action


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 Client Tools
  • SAP BusinessObjects Business Intelligence Platform 4.1 Client Tools
  • SAP BusinessObjects Business Intelligence Platform 4.2 Client Tools
  • SAP BusinessObjects Business Intelligence Platform 4.3 Client Tools
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

port, in, the, range, 4520-4539, 4520, 4539, must, be, open, install, bi, 4.0, 4.1, 4.2,4.3 client, tools, fatal, error, CRE, CR4Ent, CR4E, CR, 2011, 2013, 2016,2020 , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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