Symptom
- Following error occurred while installing BI 4.x Client Tools on Windows:
Fatal Error: At least one port in the range 4520-4539 must be open for the installation to proceed. Please ensure that no application or firewall is blocking this range. - Blocked port 4520 may also cause the following error: Microsoft Visual C++ Runtime Library Runtime Error!
- Setup engine logs may also show:
Action execution process terminated with non-zero exit code: 1.
Error: Attempt to create a connection failed. Moving on to next action
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Environment
-
SAP BusinessObjects Business Intelligence Platform 4.0 Client Tools
- SAP BusinessObjects Business Intelligence Platform 4.1 Client Tools
- SAP BusinessObjects Business Intelligence Platform 4.2 Client Tools
- SAP BusinessObjects Business Intelligence Platform 4.3 Client Tools
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
Product
SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
port, in, the, range, 4520-4539, 4520, 4539, must, be, open, install, bi, 4.0, 4.1, 4.2,4.3 client, tools, fatal, error, CRE, CR4Ent, CR4E, CR, 2011, 2013, 2016,2020 , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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