SAP Knowledge Base Article - Preview

1864885 - After 5 minutes, get 'processDPCommandsEx' API (Error: ERR_WIS_30270) or (WIH 444444)

Symptom

  • Webi documents that take more than five minutes to view on demand, give the following error after five minutes:
    An internal error occurred while calling 'processDPCommandsEx' API (Error: ERR_WIS_30270) (WIS 30270)
  • Prior to the 30270 error in the Webi Processing Server logs, the following error is seen:
    Error=StateMgmt: : 30111 : Invalid Token
  • Another error that can occur is:
    An unexpected error occurred. Contact your Administrator with details of the action your performed before the error occurred. (WIH 444444)
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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • F5 Router

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

Web Intelligence , Load Balancer , cluster , loadbalancer , WIH 444444, F5, webi , KBA , BI-RA-WBI , Web Intelligence , Problem

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