SAP Knowledge Base Article - Preview

1864991 - Error: "The viewer could not process an event. Failed to execute query" is displayed for Crystal Report for Enterprise on BI Launch Pad

Symptom

  • Error: "The viewer could not process an event. Failed to execute query" is displayed for Crystal Report for Enterprise on BI Launch Pad
  • Web Intelligence is refreshed correctly which against the same universe.
  • In the Crystal Report processing server log:"Error=DBDriver failed to load : C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\dataAccess\connectionServer\drivers\lib64\dbd_oci.dll"


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Environment

  • BI Platform 4.0 Support Package 04
  • Crystal Reports for Enterprise Support Package 04

 

Product

SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package

Keywords

CR4E, CR, ORCL, 32 bit, 64 bit,BILaunchPad, Dashboard, WebI, retrieve, configuration, dll , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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