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1866167 - Unable to open or save Crystal Reports to or from SAP BusinessObjects Enteprise

Symptom

Received the following error when saving reports in Crystal Reports 2011 designer to SAP BusinessObjects Enterprise:

  • "Item 1 was not found in the collection" 

Encountered the following error when uploading a Crystal Report through the Central Management Console:

  • "Adding Crystal Report <Report_Name>.rpt" failed. Could not create a file with a unique name on the File Repository Server.

Unable to open a report from SAP BusinessObjects file repository through Crystal Reports 2011 designer:

  • "The report could not be opened from SAP BusinessObjects Enterprise.
    Possibly the report is on a different SAP BusinessObjects Enterprise
    system than the one you are currently logged onto. If this problem
    persists, please contact your administrator."


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Environment

  • SAP BusinessObjects Enterprise 4.0
  • Crystal Reports 2011

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

bi4 bi4.0 bi40 xi31 xi3.1 xi 3.1 31 40 NAS network attached storage , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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