SAP Knowledge Base Article - Public

1866185 - Crystal report with a hyperlink when exported to HTML4.0 format using a .NET application the hyperlink does not work


A crystal report designed with a hyperlink in the crystal report designer. When this report is exported to HTML4.0 format  through a .NET application the hyperlink does not work and redirect to the url specified.


  • Crystal Reports 2011
  • Crystal Reports for Visual Studio 2010 SP3/SP4
  • Visual Studio 2010

Reproducing the Issue

  1. Create a report in CR2011 with a hyperlink
  2. Create a test application in VS2010, CR4VS2010 SP3.
  3. Hyperlink opens when trying to view the report in crystal report viewer.
  4. Export the report to HTML40 through code.
  5. Hyperlink does not work
  6. Also, tested with CR4VS2010 SP4


The issue has been identified and logged under Problem Report ID ADAPT01674892


This issue is fixed in SP6 for Crystal Reports for Visual Studio 2010.

See Also

1792105 - Hyperlinks do not work when a Crystal report is viewed in a web viewer using BI 4.0 .NET SDK


hyperlink, html40, export html, vs2010, cr4vs2010, crvs2010, .net sdk , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Bug Filed


SAP Crystal Reports 2011