SAP Knowledge Base Article - Public

1866757 - Page Orientation vs. Page dimensions in Crystal Reports


  • Incorrect printout orientation on labels.
  • Crystal Reports automatically changes Page orientation to Portrait if page width smaller than length.
  • Crystal Reports automatically changes page orientation to Lanscape if page width bigger than length.


  • Crystal Reports 2008
  • Label Printer (Zebra type)

Reproducing the Issue

  1. Create a sample landscape oriented label report.
  2. Print the report to Label Printer. 


The behavior has been changed after Fix Pack 6.1

New behavior:

Select Portrait Orientation, then change Page dimensions to have width bigger than height and Crystal Reports will keep the Portrait orientation.
Please Note: It would not work if you Select dimensions first and then Page Orientation.


label, flips, rotates, Zebra, paper print , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Product Enhancement


Crystal Reports 2008 V1