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1867233 - WIReportServer.exe crashes at KERNELBASE.DLL

Symptom

  • WIReportServer.exe crashes at KERNELBASE.DLL
  • The following event log is output in the Event Viewer

Faulting application name: wireportserver.exe, Version: 14.3.3.4766, time stamp: 0x50bcac31
Faulting module name: KERNELBASE.dll, Version: 10.0.20348.3207, time stamp: 0x4e211319
Exception code: 0xc0000005
Fault offset: 0x0000b9bc
Faulting process id:  0x3010
Faulting application start time: 0x01ce4c7fc5c11e80
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\WIReportServer.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 25bd4992-b877-11e2-b740-005056ad0faf


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3
  • Web Intelligence (Webi)

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Webi, Web Intelligence Processing server, crash, 4.3, wips , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , Problem

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