SAP Knowledge Base Article - Preview

1868176 - When using Multiple Master servers with SAP BO Explorer, Master server load balancing doesn’t work.


  • Deploying multiple Explorer Master servers leads to communication problems with other explorers services
  • What is happening is that the other Explorer Servers try to connect to one master:
    Master1 knows about Search and Index
    Master2 knows about Exploration
  • Since they can’t communicate, Master1 won’t see the Exploration server and Master2 won’t have any Search or Index Server
  • When you log depending of which Master is taking the request some action won’t work

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP BusinessObjects Business Intelligence Platform BI 4.0 SP x
  • Explorer 4.0 SP x


KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem

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