- Error occurs when installing Crystal Reports.
- During Crystal Reports installation it fails with the error:
"Failed to update cache for execution. Program will exit."
- Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
Reproducing the Issue
- Start installing Crystal Reports.
- It then stop with the error:
'Failed to update cache for execution. Program will exit'
- Caching blocked by an Anti-Virus software scan.
- To successfully install Crystal Reports:
- Contact your IT department to temporarily disable:
- AntiVirus software; and
- Security Software. ( Example: CyberArk EPM )
Failed to update cache for execution, Program will exit, Crystal Reports Error, CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020