SAP Knowledge Base Article - Preview

1868876 - Crystal Reports for Enterprise crash when viewing a report that contains a Gantt Chart


  • Crystal Reports for Enterprise has encountered an unexpected error and needs to close.
  • When a report contains a Gantt Chart, Crystal Reports for Enterprise generate an error and crash.
  • Error: "Internal Generic Chart Provider Error: ProviderID=pfjgraphics, Message=java.lang.NullPointerException
              Caused by: -[Internal Error PlaceUtilitiesL682]"
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1


SAP BusinessObjects Business Intelligence platform 4.0


Graph, charting, CRFE, CR4E, CR for Enterprise , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

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