Symptom
The Diagnostics Agent does not appear in the Agent Administration after trying to connect it to the Solution Manager System with the help of the smdsetupscript. The smdagent_trace.trc or the SMDSystem.log shows the error:
#1.5#00215A9B0C0300010002D83A0000039C00053B55DE6BA0D3#1472614873407#SMDloggerSystem##SMDloggerSystem#######Thread[Connector,5,main]##0#0#Error##Java###java.rmi.RemoteException - error counter: 6214
[EXCEPTION]
{0}#1#java.rmi.RemoteException: Agent Registration failed: [SMDManager.registerPendingAgent] Receive registration for an already existing entry. Registration REJECTED
Existing entry :
AgentHandleEntry: com.sap.smd.SMDManager$AgentHandleEntry@6a9fa083
JNDI key : <host1>_<Agent_SID>_<Agent_Instance>@<Timeframe>
ID : <host1>_<Agent_SID>_<Agent_Instance>
CanonicalHostName: <host1>
HostName : <host1>
Address : <IP_Address1>
AgentHandleWrap : com.sap.smd.local.AgentHandleWrapper@15e32f25
Incoming entry:
AgentHandleEntry: com.sap.smd.SMDManager$AgentHandleEntry@6f8d02bd
JNDI key : null
Server Name : <host1>
ID : <FQDN_host2>_<Agent_SID>_<Agent_Instance2>
CanonicalHostName: <FQDN_host2>
HostName : <FQDN_host2> or <host_2>
Address : <IP_Address2>
AgentHandleWrap : com.sap.smd.local.AgentHandleWrapper@575a589a"
Note: Errors in SMDSystem.log may show "SMDException"
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Environment
- Solution Manager 7.10
- Solution Manager 7.20
- Diagnostics Agent
Product
Keywords
Diagnostics Agent connection rejected, Registration REJECTED, Agent missing from Agent Administration, Agent missing from Managed System Configuration, Agent not connecting to Solution Manager, Receive registration for an already existing entry. Registration REJECTED, Receive registration for an already existing entry, java.rmi.RemoteException: Agent Registration failed, cannot connect Agent to Solution Manager, Diagnostics Agent connection is rejected by the Solution Manager, SMDException , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem
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