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1871302 - No TGS requests were sent from any server attempting to perform SSO to hana via kerberos


  • Various errors were found testing webi and explorer but the errors were inconclusive, and the issue is still under investigation. I'm releasing the KBA as we did find a resolution.

BI Explorer errors

  • NestedSQLException: An error occurred while extracting GSS credentials from the connection context.
  • com.crystaldecisions.sdk.exception.SDKServerException: An error has occurred propagating the security context between the security server and the client.  Please contact your system administrator.
  •||getErrorMessage(): cannot obtain string. bundle: com/crystaldecisions/sdk/exception/SDKExceptionResources, strID: PropertyNotFound_code
    java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key PropertyNotFound_code

Web Intelligence Errors

  • getSessionInfosEx by user 'sso username' on document 'SSO universe'
  • Error|Error|>>|E| |webiserver_MS212BIBR01.WebIntelligenceProcessingServer|14836|36808|| |116|0|2|0|BIlaunchpad.WebApp|ms212biwas01:37028:153.164452:1|Webi SDK.CorbaServerImpl.doProcess()|ms212biwas01:37028:153.164452:6|webiserver_MS212BIBR01.WebIntelligenceProcessingServer.getSessionInfosEx|localhost:14836:36808.6269:1|CkI9mdIz4UrFgfVZ04F6Yj82857c|||||||||||**ERROR:SLProxyBridge:Caught Exception from SL Service:  : Error: Specified RDBMS is invalid : SAP HANA database 1.0
  • *** Specified RDBMS is invalid : SAP HANA database 1.0



  • SAP BusinessObjects Business Intelligence 4.0 SP6 (although this issue is not SP specific)
  • SAP Hana DB server integrated with Active Directory - kerberos
  • BI Explorer with SSO connection created in Information Design Tool (IDT)
  • Web Intelligence with Universe also created in IDT 


SAP BusinessObjects Business Intelligence platform 4.0


zie single sign on sign-on automatic logon silent end to end sso2db , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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