SAP Knowledge Base Article - Preview

1872039 - "Failed to download platform configuration" when launching Explorer from BILaunchpad

Symptom

When trying to open Explorer from BIlaunchpad receiving "Failed to download platform configuration" error.


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Environment

  • SAP Business Intelligence BI4.0
  • Windows
  • 2 Node cluster with Explorer on both nodes
  • single Tomcat
  • Proxy in front of tomcat

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem

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