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1872078 - Installation fails with a "Permission denied" error trying to write the .krg and .cfg files - ASE

Symptom

  • Using a resource file to install Adaptive Server Enterprise (ASE) 15.7 ESD#4.2
  • The installation should be writing and accessing the .krg (shared memory file) and .cfg (configuration file) in the $SYBASE/$SYBASE_ASE directory, but seems to be using the $SYBASE directory instead
  • Install fails with the following messages:
kernel Performing space allocation for device '/prd/det/dbs/data/master/master.dat' (0.10 Gb). This may take some time.
kernel Finished initialization.
kernel Using config area from primary master device.
kernel Warning: Using default file '/pkgs/linux/intel/sybase/15.7_ESD4.2.x86_64/MyNewServer.cfg' since a configuration file was not specified. Specify a configuration file name in the RUNSERVER file to avoid this message.
kernel os_find_good_keyfile: Could not open file /pkgs/linux/intel/sybase/15.7_ESD4.2.x86_64/MyNewServer.krg: Permission denied
kernel kbcreate: couldn't get shmid for kernel region.
kernel kistartup: could not create shared memory
Buildmaster return code: 0.
(Shell command) /pkgs/linux/intel/sybase/15.7_ESD4.2.x86_64/ASE/bin/dataserver -z2048 -d/prd/det/dbs/MyNewServer/data/master/master.dat -e/prd/det/dbs/MyNewServer/logs/MyNewServer.log -c/pkgs/linux/intel/sybase/15.7_ESD4.2.x86_64/ASE/MyNewServer.cfg -M/pkgs/linux/intel/sybase/15.7_ESD4.2.x86_64/ASE -sMyNewServer -T1623 > /dev/null 2>&1
Unable to boot server 'MyNewServer'.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0
  • Sybase Adaptive Server Enterprise (ASE) 15.0
  • Sybase Adaptive Server Enterprise (ASE) 15.5

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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