SAP Knowledge Base Article - Preview

1873319 - Web Intelligence reports fail to open with 404 errors when using IE10 after upgrade to Enterprise XI 3.1 SP6

Symptom

  • After upgrading to BusinessObjects Enterprise XI 3.1 SP6, Infoview users cannot open WebI reports on Internet Explorer 10
  • In InfoView, when users click to view any WebI report, they get HTTP 404 Errors
    • ERROR: "The Webpage cannot be found HTTP 404 Error
  • Same error occurs when you right-click on the WebI report properties
  • This issue only occurs with Infoview deployed on Weblogic 10.3.4 but the same workflow works for Infoview on Tomcat 7 server
  • Tested with Compatibility view settings with no success
  • The reports open without error on Firefox and Chrome browsers
  • Generated HTTP Logs (using Fiddler), shows below error -
    Invalid path /AnalyticalReporting/webiview was requested


Read more...

Environment

  • SAP BusinessObjects Enterprise XI 3.1 Service Pack 6
    • Tomcat 7
    • or, WebLogic 10.x
  • Client
    • Windows 7
    • Windows 8
    • Internet Explorer 10, 32 bit

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

XI31 BOEXI31 bobj open view web Intelligence document weblogic10 wl10 http404 404 IE10 XI3.1 http https , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.