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SAP Knowledge Base Article - PreviewSymptom
- After performing a fresh install or patch update on Windows Server, 'Server Intelligence Agent' (SIA) and 'Tomcat' is not getting started, it goes to stopped state as soon as we start it.
- In Windows Event viewer System logs we can see following error messages.
The Server Intelligence service terminated with service-specific error. The operation completed successfully.
Apache Tomcat service terminated with service-specific error. The operation completed successfully.
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Environment
-
SAP BusinessObjects Business Intelligence platform (BI) 4.x
- Microsoft Windows Server
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
tomcat, sia, bi40, 40, crashed, unable to start stopping, installation, patch update, BI 4.1, 4.2, 4.X , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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