SAP Knowledge Base Article - Preview

1874370 - No users can access email while EAC is set up


  • While Email Access Control (EAC) is set up, no device can receive email.
  • An error is received on the device, "Unable to access email server."
  • On the machine where the data handler is set up, no HTTPS.txt file is seen in <ApplicationDataPath>\XSISAPI.



  • SAP Afaria 7.0
  • SAP Afaria 6.6
  • Sy Afaria SMM
  • Email Access Control enabled


SAP Afaria 6.6 ; SAP Afaria 7.0


11790729, 8713, ISAPI, powershell , KBA , MOB-AFA , Afaria , Problem

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