1875084 - SUP services are unable to start with exception java.lang.NumberFormatException: For input string: "Operation failed. Root element is missing."

1. Attempting to start the SUP services fails
2. Logged in the server log (<nodename-server.log) is an exception similar to the following:
   2013-06-17 17:39:54.551 WARN    MMS          ScheduledTask:SLD_LocalSUPServerInfoCollection [com.sybase.sup.sld.infocollector.SupLocalServerInfoBuilder] Setting default value 5001 for Messaging sync server port.
   java.lang.NumberFormatException: For input string: "Operation failed.
   Root element is missing."
    at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)
    at java.lang.Integer.parseInt(Integer.java:449)
    at java.lang.Integer.valueOf(Integer.java:554)
    at com.sybase.sup.admin.server.IMOServerUtil.getAdminWebServicePort(IMOServerUtil.java:32)
    at com.sybase.sup.admin.util.WebServiceUtil.getIMOAdminWebServicesRunningPort(WebServiceUtil.java:83)
    at com.sybase.sup.admin.util.WebServiceUtil.getIMOWebServiceURL(WebServiceUtil.java:70)
    at com.sybase.sup.sld.infocollector.SupLocalServerInfoBuilder.getIMOHTTPServerPorts(Unknown Source)
    at com.sybase.sup.sld.infocollector.SupLocalServerInfoBuilder.buildMessagingSyncPort(Unknown Source)
    at com.sybase.sup.sld.infocollector.SupLocalServerInfoBuilder.buildLocalSUPServer(Unknown Source)
    at com.sybase.sup.sld.LocalServerInfoCollector.collect(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sybase.djc.scheduler.ScheduledTask.execute(ScheduledTask.java:1145)
    at com.sybase.djc.scheduler.ScheduledTask_DJC.access$001(ScheduledTask_DJC.java:4)
    at com.sybase.djc.scheduler.ScheduledTask_DJC$1.invoke(ScheduledTask_DJC.java:29)
    at com.sybase.djc.transaction.TransactionManager.invokeNotSupported1(TransactionManager.java:670)
    at com.sybase.djc.transaction.TransactionManager.invokeNotSupported(TransactionManager.java:632)
    at com.sybase.djc.scheduler.ScheduledTask_DJC.execute(ScheduledTask_DJC.java:43)
    at com.sybase.djc.scheduler.ScheduledTask.run(ScheduledTask.java:833)
3. The httpconfig.xml is empty or contains invalid numeric values (default location = C:\Sybase\UnwiredPlatform\Servers\MessagingServer\Bin\)

Sybase Unwired Platform 2.1.x

Sybase Unwired Platform Sybase Mobile Platform SMP , KBA , MOB-SUP-RT , SUP Runtime , Problem