Symptom
- Migrated Crystal Reports to SAP business intelligence Platform 4.0 results in the error message when trying to view the successful instances in PDF format.
Error Message:File does not begin with '%PDF-',lOCAL\ewh5[!VVY'6"
Environment
- SAP CRYSTAL SERVER 2011
Reproducing the Issue
- Log in to Central Management Console(CMC).
- Schedule a Crystal Report with PDF format.
- View the successful instance of Crystal Report.
- The error message appears.
Resolution
- Go to the "Servers" section in CMC home Page.
- Go to the "Properties" of "CrystalReportsProcessingServer".
- Check both the options "share report data between clients" and "viewer refresh always yields current data".
- Do the same settings on "CrystalReportsCacheServer".
- Now Schedule the Crystal Report with PDF format and view the successful instance.
Keywords
file, pdf, local , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
Product
SAP Crystal Server 2011