SAP Knowledge Base Article - Public

1875131 - Error Message:"File does not begin with '%PDF-',lOCAL\ewh5[!VVY'6" while viewing a Crystal Report's instance in PDF format.

Symptom

  • Migrated Crystal Reports to SAP business intelligence Platform 4.0 results in the error message when trying to view the successful instances in PDF format.

    Error Message:File does not begin with '%PDF-',lOCAL\ewh5[!VVY'6"

Environment

  • SAP CRYSTAL SERVER 2011

Reproducing the Issue

  1. Log in to Central Management Console(CMC).
  2. Schedule a Crystal Report with PDF format.
  3. View the successful instance of Crystal Report.
  4. The error message appears.

Resolution

  1. Go to the "Servers" section in CMC home Page.
  2. Go to the "Properties" of "CrystalReportsProcessingServer".
  3. Check both the options "share report data between clients" and "viewer refresh always yields current data".
  4. Do the same settings on "CrystalReportsCacheServer".
  5. Now Schedule the Crystal Report with PDF format and view the successful instance.

Keywords

file, pdf, local , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

Product

SAP Crystal Server 2011