Symptom
When trying to connect to the SySAM Server across a different domain, getting an error:
The Sybase SySAM license was not validated
The SySAM trace log showed the following error:
PB/IM Version: 12.5.0.2511
C:\Program Files (x86)\Sybase\Shared\PowerBuilder\PBSHR125.dll
Using properties file: C:\Users\<userid>\AppData\Local\Sybase\PowerBuilder 12.5\pb125_sysam.properties
Product Name: pb125GA
Instance Name: pb125GA
2013/05/20 12:59:13 Using licenses from: C:\Users\<userid>\AppData\Local\Sybase\PowerBuilder 12.5
DesiredEdition=PowerBuilder - EE
DesiredMode=Dispenser
CO Filter: 'PE=EE;LT=SS'
CO Feature: 'PowerBuilder'
CO Version: '2010.1225'
Still waiting for the license initialization...
Still waiting for the license initialization...
Still waiting for the license initialization...
License initialization wait canceled by the user.
Still waiting for the license initialization...
Still waiting for the license initialization...
Still waiting for the license initialization...
Still waiting for the license initialization...
Still waiting for the license initialization...
Still waiting for the license initialization...
Still waiting for the license initialization...
Still waiting for the license initialization...
Still waiting for the license initialization...
PB-SyLAPI Heartbeat Thread - terminated
Error (131281): Failed to obtain 1 license(s) for PowerBuilder feature from license file(s) or server(s).
Error (131168): License server machine is down or not responding.
Error (0): See the system administrator about starting the license server system, or
Error (0): make sure you're referring to the right host (see LM_LICENSE_FILE).
Read more...
Environment
PowerBuilder 12.1, 12.5.2 or InfoMaker 12.1, 12.5.2
Product
Keywords
SySAM, FQDN, domain, InfoMaker, PowerBuilder, PB, IM , KBA , BC-SYB-PB , PowerBuilder , BC-SYB-IM , InfoMaker , Problem
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