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SAP Knowledge Base Article - PreviewSymptom
After migrating a Crystal Report that uses a viewing server group the previously scheduled instances with viewing server groups will not be viewable on the destination system.
The following error appears:
"The viewer could not process an event. There is no server available to process your request. Please try again later, or contact your system administrator if the problem persists. [RCIRAS0387] ---- Error code:0 [CRWEB00000119]"
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Environment
SAP BusinessObjects Business Intelligence platform 4.0
SAP BusinessObjects Business Intelligence platform 4.1
Product
Keywords
Crystal Reports ,RCIRAS0387, Error code:0, CRWEB00000119, Migration, Promotion, PM, LCM, Promotion Manager, Lifecycle Manager, Life Cycle Manager, 4.0, 4.1, 40, 4, 41, , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Bug Filed
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